Ask away

Below you can find the most common questions regarding the use of Infantools services and software.

Infantools is a software company primarily focusing on delivering digital goods – online education materials, software products (application, services) and consultation regarding neonatology and related fields.

Windows 7 SP 1 or higher (including Windows 11)

iPhone iOS 14.0 or later
iPod touch iOS 14.0 or later
macOS 11.0 or later and a Mac with Apple M1 chip or later

Apple App Store and Google Play handles copy-protection for mobile applications while desktop software is protected by generation of custom licenses per machine that is unique to that particular device. For more information, please refer to Terms of Service.

Yes, for desktop versions you are able to download the software for free and use it for 1 month without any restrictions. Mobile apps are currently not offered with demo or freemium versions.

Simply click the Buy button next to the product you want to purchase. Your payment is securely processed by our partners (Paypal, Stripe). After the payment is completed, your download will be initiated and/or you will receive a download link for later use.

If you’re a new Infantools customer, you’ll also receive an email from Infantools with your login-details for the User/Account Area, where you can find an overview of your account details, orders, downloads and payment details.

If you already have an account set up, newly purchased products are added automatically to your account. Make sure, that you provide details corresponding with your Infantools account during checkout.

If you have any problem when using our website, issues with downloads, payments and account, please contact us and we will get it sorted as soon as possible.

Please make sure that any email from does not end up in your spam folder. If it still isn’t there after 24 hours after you made your purchase, contact us.

We are waiting for your question

We have a few different ways to contact us, including online form, email and social links. The choice is yours.